the-saleroom.com launches Delivery Service
21 June 2013
ATG Media has launched a packing and shipping service for bidders using the-saleroom.com, providing a convenient end-to-end experience for art and antiques auction buyers. There is high demand from both auctioneers, who often don't get involved with packing and shipping, and customers bidding worldwide to provide a solution.
the-saleroom.com publishes a price for delivery underneath each lot description on the website. The price includes collection from the auction house, professional packaging and carriage to ensure the safe arrival of lots to the customer's address. The service ranges from jewellery to ceramics, through to paintings, sculpture and furniture, delivering to UK and and international addresses.
Knowing the price of delivery before you bid, with no hidden costs, removes the barriers to online bidding. the-saleroom.com offers highly competitive prices and discounts for shipping multiple lots.
the-saleroom.com delivery service has been offered at more than 60 auctions with over 1500 lots delivered to around 700 customers. With high levels of customer satisfaction and high levels of repeat business, up to 60% of customers buying via the-saleroom.com are using the delivery service. the-saleroom.com delivery service now offers packing and shipping for 30 auctioneers.
Bidder Peter White from Derbyshire said, "Many thanks for an excellent service. The painting was extremely well packed and very quickly delivered (7 days from fall of hammer). Your team who I dealt with were very helpful and friendly. An excellent new service."
Similarly, auctioneers are supportive of the initiative and are keen to pass on the benefits to their customers. Ben Griffiths, Operations Manager at Fellows auctioneers in Birmingham said, "I think the real benefit to us has been the reduction in telephone queries. Whether that is because customers can see how much it will cost to pack and ship, it simply raises awareness that we don't post for this sale and it has been a massive help!"
With high demand, highly competitive prices and great customer service, the-saleroom.com delivery service will continue to grow rapidly over the latter half of 2013.
To find out more or register your interest, please contact ATG.
Delivery Manager: Marika Clemow
Email: firstname.lastname@example.org | Tel: 0207 420 6670